Connectivity
Platform Troubleshooting Guides
No Connection
- How do I change MTU Settings on Switch?
- What is the Best WiFi Frequency when Playing on Switch?
- How do I Check Xbox Server Status?
- How do I Check PlayStation Server Status?
- How do I switch to Google Public DNS?
- How do I Setup Port Forwarding on my Router?
Tips & Tricks
- How do I reconfirm the Browser in Steam?
- Connectivity Issues
- Can I play on a WiFi Connection?
- Can I stream or download while playing Rocket League?
- Performance and Network Graphs (Steam Only)
- Why Can't I Connect to Rocket League Servers when Using Linux?
Technical
Platform Crash Guides
Crash/Freeze
- How Do I Reinstall Rocket League on Playstation 4?
- How do I reinstall Rocket League on Nintendo Switch?
- How Do I Fix a Runtime or NTDLL Error when Starting Rocket League?
- Why Won’t Rocket League Start When I Launch With Steam?
- How do I Check my Hard Drive for Errors?
- How do I Repair a Windows Image?
Won't Start
- Why am I getting a “Failed to Create D3D9 Device” error message?
- How do I run System File Checker?
- How do I Reinstall Microsoft C++ Packages?
- How do I Reinstall DirectX 9.0?
- How do I run Rocket League as an Administrator?
- Should I Play in Full Screen or Windowed Mode?
Tips & Tricks
- How do I set the Max FPS on Windows?
- How do I Reinstall Steam?
- Why is all of the text in Rocket League showing as blocks?
- How Do I Capture Screenshots and Video Clips
- Why is there no sound or distorted sound in Rocket League?
- How do I Run Rocket League with Default Settings in Steam?
Controllers
Gameplay
Account
- How do I Link my Nintendo Switch Account with Rocket League for Fan Rewards?
- How do I Check My Nintendo Switch Online (NSO) Subscription?
- Why did I receive a parental lock message?
- Account Safety - How to Prevent Having a Compromised Account
- What If My Account Has Been Compromised?
- How Do I Report a Player?
Feature Guides
- Steam Workshop Maps
- FACEIT Beta
- What are Weekly Challenges?
- What are Tier Points?
- Why didn’t I get Tier Points?
- Why can’t I use Keys to open Crates?
How To
- How do I chat with friends on other platforms?
- How do I earn colored in-game titles?
- How do I play with a friend that is on a different platform?
- How do I trade items with other people, player-to-player?
- How do I Play in Split-Screen?
- How do I enable Color Blind mode?
In-Game Questions
- Why isn’t my Country Flag in the Arenas?
- Battle-Car Hitboxes
- What is Event Currency and How Do I Use it?
- What are in-game events?
- Can I Change which Notifications I get In-Game?
- Audio Improvements in Friends List Update
DLC
- How do I unlock the Mario NSR, Luigi NSR, and Samus’ Gunship on Nintendo Switch?
- What is the Xbox Customization Pack?
- Can I transfer the game, my level, in-game items or DLC content to another account?
- Refunds
- I Did Not Get My Keys or Purchased DLC
- Crates and Keys: I did not get the item I wanted
Esports
- What is Esports Shop?
- Why doesn’t the Esports Shop have any items for my team?
- Championship Series FAQ - RLCS
- Fan Rewards - FAQ
- How do I sign up for Fan Rewards?
- How do I Unlink a Fan Rewards account?
Customer Support
- Welcome to Rocket League Support
- What are the Official Sites and Social Media Accounts for Rocket League?
- Where can I get Rocket League Merchandise? (Shirts/Outerwear/Accessories)
- I Have a Suggestion or Feedback
- How Do I Gather Logs?
- I Want to Report a Graphics or Art Issue