Connectivity
Platform Troubleshooting Guides
No Connection
- Why do I get Error 500?
- How do I Check Epic Game Store Service Status?
- How do I change MTU Settings on Switch?
- What is the Best WiFi Frequency when Playing on Switch?
- How do I Check Xbox Server Status?
- How do I Check PlayStation Server Status?
Tips & Tricks
- How do I Test My Internet Connection on PlayStation?
- Why is there a Lock Icon next to Rocket League?
- How Do I Fix NAT Issues?
- How do I reconfirm the Browser in Steam?
- Connectivity Issues
- Can I play on a WiFi Connection?
Technical
Platform Crash Guides
Crash/Freeze
- How Do I Reinstall Rocket League on PlayStation 5?
- Why Is Rocket League Stuttering or Glitching on My PC?
- Why Does Rocket League Freeze When I Start?
- How Do I Send a Debug Log From Epic Games Launcher?
- How do I Rebuild the PlayStation 5 Database?
- How do I Clear the PlayStation 5 Cache?
Won't Start
- How do I update my Microsoft .NET Framework?
- Why am I getting a “Failed to Create D3D9 Device” error message?
- How do I run System File Checker?
- How do I Reinstall Microsoft C++ Packages?
- How do I run Rocket League as an Administrator?
- How Do I Run Steam as an Administrator?
Tips & Tricks
- How Do I Troubleshoot Rocket League Save Data on Nintendo Switch?
- How Do I Troubleshoot Rocket League Save Data on PlayStation?
- How Do I Troubleshoot Rocket League Save Data on Xbox?
- How Do I Fix a Save Failure Error?
- How Do I Fix a Save Failure Error on Xbox?
- How Do I Fix a Save Failure Error on PlayStation?
Controllers
Gameplay
Account
- What Are Regional Restrictions?
- What Are Harassment Bans?
- What Can I Do To Prevent A Harassment Ban?
- What Are Matchmaking Bans?
- How Do I Fix the Error Message, Sorry Something Went Wrong, Please Refresh Your Browser?
- Can I Get Free Items with a Code in Chat?
Feature Guides
- What is Streamer Safe Music?
- What is Tactical Rumble?
- How Do Tournament Winner Titles Work?
- What are Player Anthems?
- How Do I Change My Player Anthem?
- Is There Enhanced Support for PlayStation 5 and Xbox Series X|S?
How To
- How Does Online Play Work?
- How do I Play Rocket League in Split-Screen on Nintendo Switch?
- How do I Play Rocket League in Split-Screen on Epic Games Store?
- Why Can’t I See My Purchased Items?
- Why Can't I Navigate the Events Challenges Menu?
- How do I Claim my Llama Rama Rewards?
In-Game Questions
- What Are Rank Restrictions for Parties?
- Why Are My Settings and Stats Missing?
- How Do the Top 3 Weekly Placement Rewards in Tournaments Work?
- What are Trade Restrictions?
- What are Bundles?
- How do I change Effects Settings on Neon Fields?
DLC
- What is the NFL Fan Pass?
- How Do I Claim the Ratchet & Clank Bundle?
- How Do I Get The New Fast & Furious Content
- Can I Use My DLC Items on All Platforms?
- What Items Can I Use with the Ford F-150 RLE?
- How Do I Add My DLC To Steam?
Esports
- What is RLCS X?
- Competitive Payment FAQ
- What is the Rocket League Spring Series?
- High School Esports - PlayVS
- What is the Esports Shop?
- Fan Rewards - FAQ
Customer Support
- Welcome to Rocket League Support
- What is Rocket League Sideswipe?
- Update to the Psyonix Privacy Policy
- FTC Disclosure Guidelines for US Based Content Creators and Influencers
- Rocket League Free to Play FAQ
- Support for macOS and Linux (SteamOS)