Connectivity
Platform Troubleshooting Guides
No Connection
- How do I change MTU Settings on Switch?
- What is the Best WiFi Frequency when Playing on Switch?
- How do I Check Xbox Server Status?
- How do I Check PlayStation Server Status?
- How do I switch to Google Public DNS?
- How do I Setup Port Forwarding on my Router?
Tips & Tricks
- Why is there a Lock Icon next to Rocket League?
- How Do I Fix NAT Issues?
- How do I reconfirm the Browser in Steam?
- Connectivity Issues
- Can I play on a WiFi Connection?
- Can I stream or download while playing Rocket League?
Technical
Platform Crash Guides
Crash/Freeze
- How do I Re-Name the Rocket League Folder in Windows?
- How do I Install Rocket League on Switch’s Internal Storage?
- How Do I Reinstall Rocket League on Playstation 4?
- How do I reinstall Rocket League on Nintendo Switch?
- How Do I Fix a Runtime or NTDLL Error when Starting Rocket League?
- How do I Check my Hard Drive for Errors?
Won't Start
- How do I update my Microsoft .NET Framework?
- Why am I getting a “Failed to Create D3D9 Device” error message?
- How do I run System File Checker?
- How do I Reinstall Microsoft C++ Packages?
- How do I run Rocket League as an Administrator?
- Should I Play in Full Screen or Windowed Mode?
Tips & Tricks
- How do I Take Screenshots on a PC?
- How do I use Steam Cloud with Rocket League?
- DirectX 11
- How do I Delete the Rocket League Cache on Steam?
- How do I set the Max FPS on Windows?
- How do I Reinstall Steam?
Controllers
Gameplay
Account
- Why am I missing inventory across my accounts?
- How to link a platform account that has already been associated with another Epic Games Account
- Why is my linked account banned?
- How Do I Upgrade a Platform Account to a Full Epic Games Account?
- How do I link my Epic Games Account to a platform?
- How do I unlink platforms from my Epic Games Account?
Feature Guides
- Cross-Platform Progression
- Epic Friends (Friends List)
- What is Heatseeker?
- Blueprint Trade-In System
- What is Dropshot?
- What is changing in Rocket League after the Blueprints Update?
How To
- How do I search for multiple Playlists when Matchmaking?
- What are Item Packs?
- How do I find other players to team up with in Rocket League?
- What are Dynamic Range Presets?
- How do I Play Rocket League in Split-Screen on Nintendo Switch?
- How do I Play Rocket League in Split-Screen on Xbox One?
In-Game Questions
- Why is my EST. 20XX Title the wrong year?
- Are there benefits if I played Rocket League before Free to Play?
- Can I play the intro cinematic again?
- Which items can be shared across linked accounts?
- How do I send and receive friend requests?
- What is Support-A-Creator?
DLC
- Why don’t I see the Credits I purchased?
- Where Can I find Supersonic Fury, Revenge of the Battle-Cars, and Chaos Run DLC Packs?
- How do I unlock the Mario NSR, Luigi NSR, and Samus’ Gunship on Nintendo Switch?
- What is the Xbox Customization Pack?
- Can I transfer the game, my level, or in-game items or to another account?
- Refunds
Esports
- What are placement matches?
- What is RLCS X?
- Competitive Payment FAQ
- What is the Rocket League Spring Series?
- What is the Intel World Open?
- High School Esports - PlayVS
Customer Support
- Welcome to Rocket League Support
- The September Update is now live!
- Update to the Psyonix Privacy Policy
- FTC Disclosure Guidelines for US Based Content Creators and Influencers
- Rocket League Free to Play FAQ
- Support for macOS and Linux (SteamOS)