Connectivity
Platform Troubleshooting Guides
No Connection
- How do I change MTU Settings on Switch?
- What is the Best WiFi Frequency when Playing on Switch?
- How do I Check Xbox Server Status?
- How do I Check PlayStation Server Status?
- How do I switch to Google Public DNS?
- How do I Setup Port Forwarding on my Router?
Tips & Tricks
Technical
Platform Crash Guides
Crash/Freeze
- How Do I Fix a Runtime or NTDLL Error when Starting Rocket League?
- Why Won’t Rocket League Start When I Launch With Steam?
- How do I Check my Hard Drive for Errors?
- How do I Repair a Windows Image?
- How Do I Re-Install Rocket League on Steam?
- How do I Create Another Nintendo Account?
Won't Start
- How do I Reinstall Microsoft C++ Packages?
- How do I Reinstall DirectX 9.0?
- How do I run Rocket League as an Administrator?
- Should I Play in Full Screen or Windowed Mode?
- Reinstalling Direct X
- How Do I Run Rocket League as an Administrator?
Tips & Tricks
Controllers
Gameplay
Account
- How do I Check My Nintendo Switch Online (NSO) Subscription?
- Account Safety - How to Prevent Having a Compromised Account
- Official Platform Sites - Account Security
- Compromised Account - Hacked
- How Do I Report a Player?
- Why Have I Been Banned?
Feature Guides
- FACEIT Beta
- What are Weekly Challenges?
- What are Tier Points?
- Why didn’t I get Tier Points?
- Why can’t I use Keys to open Crates?
- Party Skill and Matchmaking
How To
- How Do I Play Beach Ball?
- How Do I Play Spike Rush?
- How Do I Play Ghost Hunt?
- How do I chat with friends on other platforms?
- How do I earn colored in-game titles?
- How do I play with a friend that is on a different platform?
In-Game Questions
- When is the Next In-Game Event?
- What is Event Currency and How Do I Use it?
- What are in-game events?
- When Can I Play Beach Ball?
- What is Beach Ball?
- When Can I Play Spike Rush?
DLC
- What is the Xbox Customization Pack?
- Can I transfer the game, my level, in-game items or DLC content to another account?
- Refunds
- I Did Not Get My Keys or Purchased DLC
- Crates and Keys: I did not get the item I wanted
- In-Game Code Redemption
Esports
- What is Esports Shop?
- Why doesn’t the Esports Shop have any items for my team?
- Championship Series FAQ - RLCS
- Fan Rewards - FAQ
- How do I sign up for Fan Rewards?
- How do I Unlink a Fan Rewards account?
Customer Support
- Welcome to Rocket League Support
- I Have a Suggestion or Feedback
- How Do I Gather Logs?
- I Want to Report a Graphics or Art Issue
- I Want to Report a Bug or Glitch
- How to find the number for Customer Support on Switch?