Connectivity
Platform Troubleshooting Guides
No Connection
- How do I change MTU Settings on Switch?
- What is the Best WiFi Frequency when Playing on Switch?
- How do I Check Xbox Server Status?
- How do I Check PlayStation Server Status?
- How do I switch to Google Public DNS?
- How do I Setup Port Forwarding on my Router?
Tips & Tricks
- How Do I Fix NAT Issues?
- How do I reconfirm the Browser in Steam?
- Connectivity Issues
- Can I play on a WiFi Connection?
- Can I stream or download while playing Rocket League?
- Performance and Network Graphs (Steam Only)
Technical
Platform Crash Guides
Crash/Freeze
- How do I Re-Name the Rocket League Folder in Windows?
- Why Won’t Rocket League Start When I Launch With Steam?
- How do I Install Rocket League on Switch’s Internal Storage?
- How Do I Reinstall Rocket League on Playstation 4?
- How do I reinstall Rocket League on Nintendo Switch?
- How Do I Fix a Runtime or NTDLL Error when Starting Rocket League?
Won't Start
- Why am I getting a “Failed to Create D3D9 Device” error message?
- How do I run System File Checker?
- How do I Reinstall Microsoft C++ Packages?
- How do I Reinstall DirectX 9.0?
- How do I run Rocket League as an Administrator?
- Should I Play in Full Screen or Windowed Mode?
Tips & Tricks
- How do I Delete the Rocket League Cache on Steam?
- How do I set the Max FPS on Windows?
- How do I Reinstall Steam?
- Why is all of the text in Rocket League showing as blocks?
- How Do I Capture Screenshots and Video Clips
- Why is there no sound or distorted sound in Rocket League?
Controllers
Gameplay
Account
- Why Haven't I Gotten My Twitch Prime Content Pack?
- How do I Unlink my Twitch Prime Account?
- Can I use Third Party Apps with Rocket League?
- How do I link my Twitch Prime Account?
- How do I Link my Nintendo Switch Account with Rocket League for Fan Rewards?
- How do I Check My Nintendo Switch Online (NSO) Subscription?
Feature Guides
- What is Dropshot?
- What is changing in Rocket League after the Blueprints Update?
- What are Bonus Gifts?
- What are Credits?
- What is the Item Shop?
- What is Item Archiving?
How To
- How do I Archive my items?
- What is Team-Colored Boost Meter?
- How do I chat with friends on other platforms?
- How do I earn colored in-game titles?
- How do I play with a friend that is on a different platform?
- How do I trade with other players?
In-Game Questions
- Which Items Can I Trade With Other Players?
- How does the Trade-In feature work?
- Which Items Can I Trade With Other Players?
- Why doesn’t my goal explosion work on Hoops?
- Why aren’t the Goalposts Transparent on Nintendo Switch?
- What Are Certified Items?
DLC
- Why don’t I see my Blueprints or the Credits I purchased?
- Where Can I find Supersonic Fury, Revenge of the Battle-Cars, and Chaos Run DLC Packs?
- How do I unlock the Mario NSR, Luigi NSR, and Samus’ Gunship on Nintendo Switch?
- What is the Xbox Customization Pack?
- Can I transfer the game, my level, or in-game items or to another account?
- Refunds
Esports
- What is the Esports Shop?
- Why doesn’t the Esports Shop have any items for my team?
- Championship Series FAQ - RLCS
- Fan Rewards - FAQ
- How do I sign up for Fan Rewards?
- How do I Unlink a Fan Rewards account?
Customer Support
- Welcome to Rocket League Support
- I have a question about Rocket League X Monstercat: Greatest Hits
- The Blueprint Update (v1.70) is LIVE! Keys are now Credits, Crates are now Blueprints, and Decryptors are now Bonus Gifts.
- What are the Official Sites and Social Media Accounts for Rocket League?
- Where can I get Rocket League Merchandise? (Shirts/Outerwear/Accessories)
- I Have a Suggestion or Feedback