How can we help?
FAQ
Common Inquiries [+]
- Where can I submit my idea/suggestion?
- Arena Preferences
- Can I play with a friend that is on a different platform?
- Can I purchase a physical version of Rocket League? - Collector's Edition
- Steam Family Sharing
- My title or level rolled back - Corrupted data troubleshooting
Items / crates / trading [+]
- Trading Best Practices
- Opening crates: I didn't get what I want.
- How does the Crate system work? What can I do with them?
- How do I trade items with other people, player-to-player?
- How do I use the Trade-In System?
- Why am I not seeing my Crates and Keys? - Hide Crates Option
Reports [+]
- I want to report a bug or glitch
- White Hat
- I want to report a player.
- I have been banned
- I would like to dispute a trade
- Trading for money. Scammed
Support Channels [+]
eSports FAQ [+]
Keys / DLC [+]
- How do I purchase Keys?
- Purchased key(s) or DLC not received
- DLC Packs and Included Content
- Can I get keys in any other way besides purchasing them?
- Keys are unavailable in the Japan region
- Player-to-Player Key Trading Restriction on Xbox One