Connectivity
Platform Troubleshooting Guides
No Connection
- Why do I get Error 500?
- How do I Check Epic Game Store Service Status?
- How do I change MTU Settings on Switch?
- What is the Best WiFi Frequency when Playing on Switch?
- How do I Check Xbox Server Status?
- How do I Check PlayStation Server Status?
Tips & Tricks
- Why is there a Lock Icon next to Rocket League?
- How Do I Fix NAT Issues?
- How do I reconfirm the Browser in Steam?
- Connectivity Issues
- Can I play on a WiFi Connection?
- Can I stream or download while playing Rocket League?
Technical
Platform Crash Guides
Crash/Freeze
- How Do I Reinstall Rocket League on a PC?
- How do I Verify the Integrity of Game Files on a PC?
- Epic Game Store Error Messages
- How do I Re-Name the Rocket League Folder in Windows?
- How do I Install Rocket League on Switch’s Internal Storage?
- How Do I Reinstall Rocket League on Playstation 4?
Won't Start
- How do I update my Microsoft .NET Framework?
- Why am I getting a “Failed to Create D3D9 Device” error message?
- How do I run System File Checker?
- How do I Reinstall Microsoft C++ Packages?
- How do I run Rocket League as an Administrator?
- Should I Play in Full Screen or Windowed Mode?
Tips & Tricks
- How do I Delete the Rocket League Cache on a PC?
- How do I Take Screenshots on a PC?
- How do I use Steam Cloud with Rocket League?
- DirectX 11
- How do I set the Max FPS on Windows?
- How do I Reinstall Steam?
Controllers
Gameplay
Account
- Where is Rocket Pass Premium that I purchased?
- Why do I get a message about not accepting the license agreement?
- Can I use Third Party Mods with Rocket League?
- What do I get for Playing Rocket League on the Epic Games Store?
- Why am I missing inventory across my accounts?
- How to link a platform account that has already been associated with another Epic Games Account
Feature Guides
- Why can’t I see my Rocket ID or change my in-game name?
- Changes to XP Bonuses with Free to Play Update
- What are Challenges?
- Cross-Platform Progression
- Epic Friends (Friends List)
- Competitive Tournaments
How To
- Why Can’t I See My Purchased Items?
- Why Can't I Navigate the Events Challenges Menu?
- How do I Claim my Llama Rama Rewards?
- How do I change my Language in Rocket League on PC?
- How do I search for multiple Playlists when Matchmaking?
- How do I find other players to team up with in Rocket League?
In-Game Questions
- Has my XP Level been reset after the Free to Play Update?
- What are Drops?
- What are the Competitive Ranks?
- Where is the Solo Standard Playlist?
- What do I get for playing in a Competitive Tournament?
- What happens if I quit a Competitive Tournament?
DLC
- What are Item Packs?
- Why don’t I see the Credits I purchased?
- Where Can I find Supersonic Fury, Revenge of the Battle-Cars, and Chaos Run DLC Packs?
- How do I unlock the Mario NSR, Luigi NSR, and Samus’ Gunship on Nintendo Switch?
- What is the Xbox Customization Pack?
- Refunds
Esports
- What is RLCS X?
- Competitive Payment FAQ
- What is the Rocket League Spring Series?
- What is the Intel World Open?
- High School Esports - PlayVS
- What is the Esports Shop?
Customer Support
- Welcome to Rocket League Support
- Update to the Psyonix Privacy Policy
- FTC Disclosure Guidelines for US Based Content Creators and Influencers
- Rocket League Free to Play FAQ
- Support for macOS and Linux (SteamOS)
- I have a question about Rocket League X Monstercat Greatest Hits