We really care about providing a fun environment for players. Because of this reason if a player is reported for breaking our Code of Conduct we will review their actions and apply sanctions if we detect they did not abide to it.
All players are encouraged to use the in-game report feature when rules are perceived to have been broken and such reports will be looked through. Before a ban is applied, each case goes through a thorough review process and this decision is not likely to be changed.
However, if you feel that you’ve been unrightfully banned, please sign in and send us a support ticket here.