CONNECTIVITY ISSUES

We know how frustrating it can be when that red triangle pops up, especially in the middle of an air dribble! Fear not, though, because there are steps you can take to fix these issues. The only place you should see a disconnection symbol is on top of an antenna!

There are several in-game icons that will indicate the kind of issue you are encountering.

Here are the four issue types you might encounter:

Server Health: When the server itself is experiencing issues, like using too much memory
Packet Loss: Data being transferred between you and the server is lost
Latency Variance: When your ping isn’t holding steady, typically fluctuating 40ms-60ms
High Latency: Commonly known as “lag,” usually indicated by a high ping to the server

You can find appropriate troubleshooting steps for your platform by following these links: