How do I Troubleshoot Rocket League Save Data on Epic Games Store?

Creating save files can help resolve many issues. 

Do you see a Load Failure error? The easiest solution is to select the New Save button.

If that doesn’t solve the problem, please follow the steps below to create a new save file. A new save file will not affect your progress or Inventory. Training Sequences, Video Settings, and Tutorial completion data will be removed with the following steps. 

Backup User Data & Delete Epic Online Services Cloud Cache

1. Highlight the text below:
   

   cmd /s /c ren "%USERPROFILE%\Documents\My Games\Rocket League" "Rocket League Old" & rmdir /s /q "%USERPROFILE%\AppData\Local\Rocket League\datastorage"

2. Press the Ctrl key and tap the C key to copy the prompt 
3. Press the Windows Key and tap the R key to open Run Prompt
4. Press the Ctrl key and tap the V key  to paste the prompt 
5. Press the Enter key 
   

You now have a backup located in: Documents\My Games\ Rocket League Old 

Create a New Save File 

1. Close Rocket League 
2. Launch the Epic Games Launcher 
3. Select Settings from the menu 
4. Uncheck the Enable Cloud Saves checkbox 
5. Launch Rocket league to generate a new save file
6. Close Rocket League  
7. Launch Rocket League 

Any save file problems should now be resolved. You will not see the tutorial again. 

(Optional) Recover Your Replays & Training Sequences 

1. Close Rocket League 
2. Highlight the text below:
   

   %USERPROFILE%\Documents\My Games\Rocket League Old\TAGame

3. Press the Ctrl key and tap the C key to copy the prompt 
4. Press the Windows Key and tap the R key to open Run Prompt
5. Press the Ctrl key and tap the V key to paste the prompt 
6. Press the Enter key 
7. Hold the Ctrl key to select one or both of the folders to copy: 
   • • Demos (Replays)
     • Training (Training Sequences) 
8. Press the Ctrl key and tap the C key to copy the selected folders 
9. Double-click on the yellow folder icon in the bottom left of your taskbar 
10. Double-click on the  Documents folder
11. Double-click on the My Games folder
12. Double-click on the TAGame folder
13. Press the Ctrl key and tap the V key to paste the copied folders
14. Select Replace the files in this destination 

Enable Epic Games Cloud Saves & Upload Your New Save File 

1. Open the Epic Games Launcher
2. Select Settings from the menu 
3. Check the Enable Cloud Saves checkbox
4. Launch Rocket League