Save files can become corrupt over time. When this happens you may notice odd game behavior. If you have any of the following issues, your save file may be corrupt:
- Load Failure
- New item notifications won’t go away
- XP Issues
- Presets not saving
- Stats not saving
- Game settings resetting
- Introduction tutorial video replaying each time Rocket League is launched
To fix this we suggest creating a new save file. A new save file will not affect your progress or your inventory. Some data will be removed when creating a new save data file. For more info check out: What Information is Stored Locally and what is on the server.
The steps below will create a backup of the existing save file. Your Replays, Training Sequence, Video Settings, and Tutorial Completion Data will be saved as a backup.
Backing up your data:
All Nintendo Switch Online members have access to automatic backups. Rocket League will automatically save to the cloud when you have an internet connection.
This setting is enabled by default. You can confirm that it is enabled by following the steps below.
- Select System Settings from the Main Menu
- Select Data Management
- Select Save Data Cloud
- Select your user account
- Select Settings
- Select Automatic Save-Data Backup
- Switch this feature to ON if it is off
You can find more information about Cloud Backups on the Nintendo Switch Online website.
Disable Automatic Save-Data Download to prevent the existing Cloud backup from being copied to your console.
This will let Rocket League create a new save file.
- Select System Settings from the Main Menu
- Select Data Management
- Select Save Data Cloud
- Select your user account
- Select Settings
- Select Automatic Save-Data Download
- Switch this feature to OFF
Delete the existing save file and launch Rocket League to create a new save file:
- Select Settings from the Main Menu
- Select Data Management
- Select Manage Save Data/Screenshots
- Select Delete Save Data
- Select Rocket League
- Select the Nintendo profile that is having the error
- Select Delete Save Data
- Launch Rocket League to create a new save file
The next time you launch Rocket League, you shouldn’t play the tutorial again.
If a new save file solves the problem, you will want to re-enable Automatic Save-Data Download:
- Select System Settings from the Main Menu
- Select Data Management
- Select Save Data Cloud
- Select your user account
- Select Settings
- Select Automatic Save-Data Backup
- Switch this feature to ON if it is off
If the new save file did not solve the problem, you can download the save file backups from the Cloud.
This will recover the Replays, Training Sequences, Video Settings, and Tutorial Completion Data:
- Return to the Home Menu
- Highlight Rocket League
- Press the + button on your JoyCon to open the Rocket League software menu
- Select Save Data Cloud
- Select the desired user
- Select Download Save Data
If this did not fix your issues, please submit a ticket. Be sure to describe the problem and the steps you took.