CONNECTION TROUBLESHOOTING [STEAM]

In this article you'll find several troubleshooting suggestions for when you're experiencing connectivity issues when trying to play Rocket League online. Connection problems with Rocket League could be the result of many different variables. Below you will find the most common fixes for user’s experiencing any of the following messages in game:

  • “You are currently not connected to the Rocket League Servers”
  • “Not Logged in to Rocket League Servers”
  • “No servers online, Please try again later.”

The suggestions are listed in order of what we've noticed solves the most issues you might run into. Therefore, start from the top and work your way through the suggestions, hopefully you'll be back on the field in a jiffy

Check your region
First of all you should double check that you’re playing in the correct region. That will both improve your ping and make sure that the data doesn’t have to travel so far and get lost on the way.
Restricted regions

Because of agreements with our online service provider, there are certain regions that are unable to connect to Rocket League’s online multiplayer component. As a result, server access is restricted in the following regions:

  • China
  • Crimea
  • Cuba
  • Iran
  • North Korea
  • Sudan
  • Syria
Restart your router
A step that solves the majority of issues with disconnections (Also helps if you are experiencing lag!) is to simply disconnect your modem/router from the power. Leave them off for 1 minute and then plug them back on.
Wired connection
Make sure that your computer is on a wired connection. WiFi is obviously a more comfortable solution, but connecting with a wire is much more reliable and is therefore the better option of the two as WiFi can receive interference from many sources.
Disconnect other devices from the network
Remember that streaming videos and movies, or downloading files while gaming at the same time can have a negative impact on your gaming experience, even if it's other devices using your connection. This can range from lag & rubberbanding issues to getting disconnected from matches.
Synchronize Windows Clock

Your Windows Clock must be in sync with the current time in order for our servers to verify connections. In order to avoid issues, please follow the solutions shown below:

  • Right-click on your computer’s clock
  • Choose Adjust date/time.
  • Select the Internet Time tab.
  • Click the Change Settings button.
  • Once the dialog box has appeared, select the Update Now button.
Troubleshoot Windows Firewall

Firewalls are a great tool when protecting your computer, but sometimes they can interfere with the way your PC communicates with the Rocket league servers. To determine if your Firewall is the culprit try disabling it temporarily and launch Rocket LeagueTo disable the Windows Firewall:

  • Press the Windows key
  • Type Windows Defender Firewall in the search bar
  • Select Turn Windows Firewall on or off
  • Select both the Turn off Windows Defender Firewall options
  • Select OK

Note: Exercise caution when using your computer without Firewall protection. Once you are finished diagnosing your connection problems it is recommended that you turn your Firewall back on.
Add an exception to the Windows Firewall

If your connection problems are solved by disabling your Firewall, you can safely assume it is interfering with your connection. The best way to remedy this is to add an exception to your Firewall, which allows a program you designate to connect to your computer. Here's how you add an exception for Rocket League to the Windows Firewall:

  • Press the Windows key
  • Type Windows Defender Firewall in the search bar
  • Select Turn Windows Defender Firewall on or off
  • Ensure both Turn on Windows Defender Firewall options are selected
  • Select OK
  • Select Allow a program or feature through Windows Defender Firewall
  • Check all boxes associated with Rocket League
    • If you do not see Rocket League on the list, click Allow another program…
    • Find Rocket League and select Add
  • Select OK
Update Internet Explorer
Rocket League’s Windows client utilizes some of the settings you have in Internet Explorer (even if it is not your default browser), it is important that IE is up to date in order to connect to the Rocket League servers. If you’re experiencing errors, try to update IE using the latest download from Microsoft here.
Verify that Internet Explorer privacy settings are set to medium

Since Rocket League’s Windows client utilizes some of the settings the user has set in Internet Explorer, in order for the client to connect to our server, IE’s privacy settings may need to be adjusted. You can do that by following these steps:


  • Close Rocket League
  • Open Internet Explorer from your Start Menu
  • Select the Tools (Cogwheel) button or press Alt + X
  • Select Internet Options
  • Select the Privacy Tab
  • Move the Privacy Setting slider down to Medium or lower
  • Select Apply and OK to apply your changes
Update Internet Explorer security protocol

If you are still experiencing problems connecting, you may need to update your security protocols in Windows to disable certificate revocation and SSL 2.0 and 3.0 and enable TLS 1.0, 1.1, and 1.2. In order to do this follow these steps:


  • Close Rocket League
  • Press the Windows Key on the keyboard
  • Use the search bar and enter Internet Options
  • Once in the Internet Options window, select the Content tab
  • Click the Clear SSL state button
  • Press OK on the popup confirmation window
  • Select the Advanced tab
  • Scroll down to find the SSL and TSL checkboxes
  • Uncheck the boxes labeled:
    • Check for publisher’s certificate revocation
    • Check for server certificate revocation
    • Use SSL 2.0
    • Use SSL 3.0
  • Check the boxes labeled:
    • Use TLS 1.0
    • Use TLS 1.1
    • Use TLS 1.2
  • Select Apply
Port Forwarding

Please note that opening ports may pose a security threat to your network and should be done at your own discretion. Port forwarding will not improve the quality of your connection to the game servers, it will only help in cases where you are unable to contact the Rocket League servers while you are online.

In some cases, your router may be blocking communication with Rocket League servers, causing you to receive an "Unable to connect" error. In order to bypass these measures, you may need to manually forward these ports. 

  • Open your web browser (ex. Chrome, Firefox, etc.)
  • Type your Default Gateway into the URL Address bar to access the router
  • Here you may be prompted with a popup window requesting your username and password
  • Once you have entered your router’s configuration page, look for a page called Port Forwarding
  • Once you’ve reached the correct page, you can add entries for Rocket League using the following port ranges:
    • 7000 – 9000 UDP (For Game Servers)
    • 80 TCP (HTTP Connections)
    • 443 TCP (HTTPS Connections)

Note: Every router is a little different, so if you run into problems with this guide try searching the support site of your router’s manufacturer for a more specialized guide on “Port Forwarding”.

Google Public DNS
This is an optional step, but worth trying. You can configure your network to use Google Public DNS, check out the instructions here.

If you are still experiencing connectivity issues please submit a ticket so we can help out!