SAVED / CORRUPTED DATA TROUBLESHOOTING

Whenever there is an issue with your saved files, the game might not be able to properly save any changes that you make, or you may notice that some of your settings have been reset.

It is very important to keep in mind that saving issues may also occur due to a corrupted save file. A corrupted file may be a result of forcing the game to close or the device crashing. So be sure to always close the game properly! Do not leave it running in the background.

Below you'll find information on how to backup your saved files, as well as some troubleshooting options:

PS4 troubleshooting

How to back up your data

  • Online storage: If you have a PlayStation Plus subscription, we recommend taking advantage of the online storage that it offers. You may find more information on how to use this PS4 feature in this article.
  • USB backup: As a backup, you can copy saved data to a USB storage device connected to your PS4 (FAT and exFAT formatted USB storage devices are supported).

Troubleshooting

Whenever your game is not saving any changes or if your settings were reset, we recommend doing the following:

  • Insert a USB storage device 
  • Go to Settings (on your console)> Application Saved Data Management> Saved Data in System Storage > Copy to USB > Select Rocket League and copy the data to your USB
  • Once the backup is done, go to Settings > Storage > System Storage > Saved Data > Rocket League, press Options on your controller and delete the Rocket League saved data from the console.
  • Start the game and setup presets, then close and start again to see if it saves.
  • If that works, restore the backup from the USB device (Settings > Application Saved Data Management> Saved Data on USB Storage Device > Copy to System Storage)
Xbox One troubleshooting

How to back up your data

Saved games are automatically stored in the cloud while you're connected to Xbox Live, so there is no need to manually select cloud storage. You can find more details in this article

Troubleshooting

If you have an issue with your saved file and the file has not yet been stored in the cloud, you may delete the data on your console and then download the backup in the cloud by following these steps:

  • Open the guide by pressing the Xbox button and then select My games and apps.
  • Highlight Rocket League, press the Menu button on your controller, and then select Manage game.
  • In the menu on the left of the screen, scroll down to Saved Data, then highlight the saved data for your gamertag on the right and press the A button on your controller.
  • You'll be prompted to confirm deletion of this game save data. Select Delete from console. This will remove the local copy of the save and you will get it from the cloud the next time you play.
Steam - PC troubleshooting

How to back up your data

The saved data is saved locally in the following folder:

  • C:\Users[Username]\My Documents\My Games\Rocket League\TAGame\SaveData

We recommend creating a backup of this folder, especially if you are planning to change PC.

You may also enable the Steam Cloud by going to your Steam Library, right clicking on Rocket League and selecting Properties. Under the Update tab, the Cloud Synchronization setting can be toggled.

Troubleshooting

Whenever your game is not saving any changes or if your settings were reset, we recommend doing the following:

  • Find C:\Users[Username]\My Documents\My Games\Rocket League\TAGame\SaveData
  • Back up the files in the saves folder.
  • Delete all files in the saves folder (not the backup folder)
  • Start the game (which has now reset all settings and presets) and entered an exhibition to see if you gain XP.
  • Exit the game
  • Replace the save files in the saves folder with the ones you backed up earlier.
  • Launch the game again
Nintendo Switch troubleshooting

At the moment, there is no feature on the Nintendo Switch that allows users to backup the saved data. However, if Rocket League fails to save or you have any other issues with the saved files, we encourage you to check for corrupt data:

  • From the HOME Menu, select "System Settings."
  • Scroll down the options on the left and select "Data Management."
  • On the right-hand side select "Manage Software," then select the software you would like to check.
  • Select "Check for Corrupt Data."