In this article, you'll find several troubleshooting suggestions for when you're experiencing connectivity issues when trying to play Rocket League online. Connection problems with Rocket League could be the result of many different variables. Below you will find the most common fixes for user’s experiencing any of the following messages in game:
“You are currently not connected to the Rocket League Servers”
“Not Logged in to Rocket League Servers”
“No servers online, Please try again later”
"Unknown error while communicating with Rocket League servers"
The suggestions are listed in order of what we've noticed solves the most issues you might run into. Therefore, start from the top and work your way through the suggestions, hopefully you'll be back on the field in a jiffy!
Check your region
First of all you should double check that you’re playing in the correct region. That will both improve your ping and make sure that the data doesn’t have to travel so far and get lost on the way.
Restricted regions
Because of agreements with our online service provider, there are certain regions that are unable to connect to Rocket League’s online multiplayer component. As a result, server access is restricted in the following regions:
Because of agreements with our online service provider, there are certain regions that are unable to connect to Rocket League’s online multiplayer component. As a result, server access is restricted in the following regions:
- China
- Crimea
- Cuba
- Iran
- North Korea
- Sudan
- Syria
Restart your router
A step that solves the majority of issues with disconnections (Also helps if you are experiencing lag!) is to simply disconnect your modem/router from the power. Leave them off for 1 minute and then plug them back on.
A step that solves the majority of issues with disconnections (Also helps if you are experiencing lag!) is to simply disconnect your modem/router from the power. Leave them off for 1 minute and then plug them back on.
Wired connection
Make sure that your computer is on a wired connection. WiFi is obviously a more comfortable solution, but connecting with a wire is much more reliable and is therefore the better option of the two as WiFi can receive interference from many sources.
Disconnect other devices from the network
Remember that streaming videos and movies, or downloading files while gaming at the same time can have a negative impact on your gaming experience, even if it's other devices using your connection. This can range from lag & rubberbanding issues to getting disconnected from matches.
Synchronize Windows Clock
The Windows Clock must be in sync with the current time. Rocket League servers use this clock to verify a connection. If the Windows Clock is not set correctly you may be unable to connect with a Rocket League server.
The Windows Clock must be in sync with the current time. Rocket League servers use this clock to verify a connection. If the Windows Clock is not set correctly you may be unable to connect with a Rocket League server.
- Make sure that Rocket League is not running
- Right-click the Computer Clock in the lower right corner of the screen
- If you do not see the clock press the Windows key on the keyboard which will then show the taskbar along the bottom of the screen
- Select Adjust Date/Time
- Click the Set Time Automatically switch to the Off position
- Click the Set Time Automatically switch again to the On position
- Wait for the clock to update
- Close the Date and Time window
Disable Windows Firewall (For Testing Only)
A firewall is a great tool for protecting your computer. Firewalls can prevent malware from gaining access to computers. Sometimes a firewall can interfere with the way your computer communicates with the Rocket League servers.
A firewall is a great tool for protecting your computer. Firewalls can prevent malware from gaining access to computers. Sometimes a firewall can interfere with the way your computer communicates with the Rocket League servers.
To determine if your firewall is interfering with your game connection, try disabling the firewall temporarily, then launch Rocket League. This is only to test if the firewall is causing problems. Be sure to turn the firewall back on once you are done testing.
- Press the Windows key on your keyboard
- Type Firewall into the search field
- Press the Enter key on your keyboard
- Click on the Turn Windows Defender Firewall On or Off link in the left column
- Place a check mark in the Turn Off Windows Defender Firewall in the Private Network section
- Place a check mark in the Turn Off Windows Defender Firewall in the Public Network section
- Click on the OK button at the bottom of the window
Add an exception to the Windows Firewall
Adding an exception to your firewall will allow Rocket League to connect to your computer. This prevents the firewall from blocking communication with Rocket League’s servers.
Adding an exception to your firewall will allow Rocket League to connect to your computer. This prevents the firewall from blocking communication with Rocket League’s servers.
- Press the Windows key on your keyboard
- Type Windows Defender Firewall in the search bar
- Select Turn Windows Defender Firewall on or off
- Ensure both Turn on Windows Defender Firewall options are selected
- Click on the OK button
- Click on the Allow an App or Feature Through Windows Defender Firewall link
- Scroll down to Rocket League
- If you do not see Rocket League on the list, click Allow Another App… button
- Click on the Browse button
- Typically Rocket League is in the
C:\Program Files(x86)\Steam\steamapps\common\rocketleague\Binaries\Win32 - Double-click on the Rocket League icon
- Check all boxes named Rocket League
- Click the OK button
Update Internet Explorer
Rocket League’s Windows client utilizes some of the settings you have in Internet Explorer (even if it is not your default browser), it is important that IE is up to date in order to connect to the Rocket League servers. If you’re experiencing errors, try to update IE using the latest download from Microsoft here.
Rocket League’s Windows client utilizes some of the settings you have in Internet Explorer (even if it is not your default browser), it is important that IE is up to date in order to connect to the Rocket League servers. If you’re experiencing errors, try to update IE using the latest download from Microsoft here.
Verify that Internet Explorer privacy settings are set to medium
Since Rocket League’s Windows client utilizes some of the settings the user has set in Internet Explorer, in order for the client to connect to our server, IE’s privacy settings may need to be adjusted. You can do that by following these steps:
- Close Rocket League
- Open Internet Explorer from your Start Menu
- Select the Tools (Cogwheel) button or press Alt + X
- Select Internet Options
- Select the Privacy Tab
- Move the Privacy Setting slider down to Medium or lower
- Select Apply and OK to apply your changes
Update Internet Explorer security protocol
If you are still experiencing problems connecting, you may need to update your security protocols in Windows to disable certificate revocation and SSL 2.0 and 3.0 and enable TLS 1.0, 1.1, and 1.2. In order to do this follow these steps:
If you are still experiencing problems connecting, you may need to update your security protocols in Windows to disable certificate revocation and SSL 2.0 and 3.0 and enable TLS 1.0, 1.1, and 1.2. In order to do this follow these steps:
- Close Rocket League
- Press the Windows Key on the keyboard
- Use the search bar and enter Internet Options
- Once in the Internet Options window, select the Content tab
- Click the Clear SSL state button
- Press OK on the popup confirmation window
- Select the Advanced tab
- Scroll down to find the SSL and TSL checkboxes
- Uncheck the boxes labeled:
- Check for publisher’s certificate revocation
- Check for server certificate revocation
- Use SSL 2.0
- Use SSL 3.0
- Check the boxes labeled:
- Use TLS 1.0
- Use TLS 1.1
- Use TLS 1.2
- Select Apply
Port Forwarding
Please note that opening ports may pose a security threat to your network and should be done at your own discretion. Port forwarding will not improve the quality of your connection to the game servers, it will only help in cases where you are unable to contact the Rocket League servers while you are online.
Please note that opening ports may pose a security threat to your network and should be done at your own discretion. Port forwarding will not improve the quality of your connection to the game servers, it will only help in cases where you are unable to contact the Rocket League servers while you are online.
In some cases, your router may be blocking communication with Rocket League servers, causing you to receive an "Unable to connect" error. In order to bypass these measures, you may need to manually forward these ports.
- Open your web browser (ex. Chrome, Firefox, etc.)
- Type your Default Gateway into the URL Address bar to access the router
- Here you may be prompted with a popup window requesting your username and password
- Once you have entered your router’s configuration page, look for a page called Port Forwarding
- Once you’ve reached the correct page, you can add entries for Rocket League using the following port ranges:
- 7000 – 9000 UDP (For Game Servers)
- 80 TCP (HTTP Connections)
- 443 TCP (HTTPS Connections)
Google Public DNS
This is an optional step, but worth trying. You can configure your network to use Google Public DNS, check out the instructions here.
This is an optional step, but worth trying. You can configure your network to use Google Public DNS, check out the instructions here.