We care about providing a fun environment for players and that starts with you! If a player is reported for breaking our Code of Conduct, we will review and act if needed. Please use the in-game report feature to report inappropriate behavior. Each case goes through a review process. For more info, check out: How Do I Report a Player?
For more info on our policies, check out: End User License Agreement (EULA) and Terms of Use (TOU).
Harassment Bans
Players that use racial slurs, sexual slurs, hate speech, or other toxic language in Rocket League will have a Game Ban placed on their account. Game Bans start at 72 hours and move to one week for a second offense. Further offenses may result in a permanent Game Ban.
Players that use less offensive toxic language, like curse words, will have Chat Bans and/or Game Bans placed on their account. You can still play Rocket League online while Chat Banned, but you cannot use chat during a match. You cannot be banned from using Quick Chats. Quick Chat still works but is limited. Chat Bans start at 24 hours, and can increase to 72 hours, then increase up to one month.
Chat Bans can escalate to Game Bans for this kind of harassment.
Temporary Matchmaking Bans
In Competitive matches, there is an automatic 5-minute Matchmaking Ban for the first player to abandon the match. If a player attempts to leave a match, they will be given a warning beforehand. If a player leaves a second match within 12 hours of the first incident, they will receive a 10-minute ban. The bans will continue to escalate if more Competitive matches are abandoned.
If a player leaves unwillingly due to disconnection, Rocket League will invite them to rejoin the match. The 5-minute ban is applied automatically if the player does not rejoin.
If you did not mean to leave a match (example: disconnections) the Matchmaking Ban will be applied automatically as other players in the match are still affected.
In Casual matches, you’ll be able to quit one match per day without receiving a Matchmaking Ban. After that, a 5-minute Matchmaking Ban will be applied. If a player leaves the third match within 12 hours of the first incident, they will receive a 10-minute ban. The bans will continue to escalate if more Casual matches are abandoned.
Matchmaking Bans received in Competitive or Casual will prevent matchmaking in both playlists. For more info check out: What Are Matchmaking Bans?
Tournament Bans
Quitting a Competitive Tournament early hurts other team members and will result in Tournament and Matchmaking Bans. For more info check out: What happens if I quit a Competitive Tournament?
Account Bans
Bans are shared across all linked accounts.
Example 1: PS4 account is banned - With Existing Account(s) Linked
- All other already linked accounts will receive the same ban
- Unlinking accounts will not remove the ban
Example 2: PS4 account is banned
- A new platform account is linked after the ban
- The newly linked account will receive the same ban
Unlinking the newly linked account will only remove the ban from the newly linked account
All previously linked accounts will still be banned