If you are missing things from your inventory, your account may have been compromised. Scammers have sneaky ways of logging into your account without permission.
If this has happened, please contact your platform’s support to get your account back. They will be able to give you instructions to regain control of your account.
We also suggest enabling Two Factor Authentication (2FA) to help make the account more secure. Find your platform below and follow the link for steps on how to enable 2FA:
- Epic Games: Two-Factor Authentication
- PlayStation: Two-Step Verification
- Microsoft: Update security information
- Nintendo: Two-Step Verification
- Steam: Secure your account
Keep your account safe by logging in only on official platform sites. Make sure that you see the trusted URL for your platform AND the secure padlock icon. If you don't see both it's likely to be a phishing/scamming website.
If Items are missing, please submit a support ticket so that we can investigate once you have access to your platform account.
Psyonix will NEVER ask you for your login information.
Official Platform Sites:
Epic Games: https://www.epicgames.com
Playstation: https://id.sonyentertainmentnetwork.com/signin/
Microsoft: https://login.live.com
Nintendo: https://accounts.nintendo.com
Steam: https://steamcommunity.com/
